Contacts & Support

To begin with, IqBroker support is the best support center compared to other trading platforms. A whole group of professionals will help you 24/7 on 20 different languages with the following ways:

1. Online chat
2. Email support
3. Tickets support
4. Telephone support
5. Live chat
6. Social media

This is more than enough to get answers on all of your questions. Let’s take a closer look at the support center of iq broker and ways to contact them.

Note: Every method of contacting support mentioned in this article can be found at “About Us” – “Contact Us” menu of the official website.

IqBroker Online chat

Most importantly, online chat is a great way to get fast answers on simple questions. Most of the time, answers to such questions can be found in a FAQ section as well. If you want to contact Iqbroker support via online chat, you will need to Log into your account at first. Or, you will need to create an account if you don’t have one. IqBroker allows contacting support through online chat only to registered users. Once you enter your account, you will see an orange icon with a message picture at the bottom right side of any page of the website. Press on this icon.

After that, you will see this window with online and live chats. Press on the online chat called “support”. We are going to talk about Iq broker’s live chats later. 

Once online chat is opened, you will be able to do the following:

1. View answers on popular questions – Press on the “View answers” or “Help page” buttons. It will bring you to the FAQ section which will help you a lot.
2. Search for your question directly in the online chat – IqBroker will start suggesting questions once you will start to type.
3. Enter your message and start the online chat with the support center of iq broker. Here you are also able to attach some files and send an emoji of course.

One of the professionals will answer you in the chat and provide proper support.

IqBroker Email Support

If you want to contact the support center of iq broker by email, you will need the following address: [email protected]. It won’t take a long time to receive an answer. Support will be provided during 24 hours. Don’t hesitate to contact them by email when you have some serious issues or problems. Those things should be preferably sent to the email address of the broker. 

IqBroker Tickets Support

First of all, tickets are only available if you are not logged into your trading account. In other words, it is a replacement of Online chat for those who don’t have an IqBroker account yet.

To create a ticket you will need to fill in the following information:

1. Question subject – Press on this field and select the subject of your question from the drop-down menu,
2. Full Name,
3. Trader email – Make sure that you are indicating a valid email address,
4. Trader question – Here you will simply need to enter your question, doubt or any type of issue which you have.

After all that is done, press on the orange “Submit” button. The answer should be provided within 24 hours in your mailbox.

IqBroker Telephone Support

As I mentioned at the very beginning of this article, there is also a possibility to contact iqbroker support via phone number. You can do it on 20 different languages:

• United Kingdom: +44 20 8068 0760 (London toll rate), +44 80 0069 8644
• Brazil: +0800 878 3257 (Toll-free), +55 61 3550 0638 (Brasilia)
• Singapore: +65 3163 7458 Singapore, 800 321 1244 (Toll-free English line)
• India: 000 800 040 13 61 (Toll-free)
• South Africa: +27 87 550 21 61
• Portugal: +351 882 880 034 (Toll-free), +351 308 807 766 (National)
• Spain: +34 90 086 16 12 (Toll-free), +34 91 123 87 48 (Madrid toll rate)
• Thailand: +66 2 104 07 95 (Bangkok English line), 1800 013 228 (Toll-free English line)
• Australia: +61 261 452 936 (Canberra)
• Argentina: +54 115 173 7455 (Buenos Aires)
• Chile: +56 442 045 012
• Colombia: +57 800 755 0167 (Toll-free)
• Mexico: +52 18 002 889 985 (Toll-free)
• Vietnam: 121 020 156 (Toll-free English line)
• Taiwan: 00 801 491 442 (Toll-free English line)
• Macau: 0800 504 (Toll-free English line)
• UAE: 800 032 0891 (Toll-free English line)
• Saudi Arabia: 800 850 0621 (Toll-free English line)
• Hong Kong: 800 931 703 (Toll-free English line)
• Indonesia: 001 803 3216 0102 (Toll-free English line)

Iqbroker’s telephone support is great when you have a lot of simple questions. You can receive answers to all of them within a few minutes.

Live chat

Iq Broker has 4 different Live chats where traders can discuss various things:

1. Stocks Chat – Discussions about different stocks, their price and etc.
2. Crypto Chat – Discussions about different cryptocurrencies, their price and etc.
3. Forex Chat – Discussions about Forex market and anything related to it.
4. English Chat – This is a talking chat where you can simply discuss something with other traders.

As I said when I was talking about Online chat, Live chats can be found in the same place. Once you enter your account, you will see an orange icon with a message picture at the bottom right side of any page of the website. Press on this icon and you will see the full list of chats.

Social Media

The great thing is, that you can find iq broker on most popular social media services:

• Facebook – @iqbrokercom
• Telegram – t.me/iqbroker_official_channel
• Twitter – @IQBroker
• Instagram – @iqbroker_official
• YouTube – IQ Broker

By following iqbroker on this social media services you will never miss any interesting news and updates. Moreover, you will gain more trading experience and become a more successful trader as a result.